What are the deadlines and cancelation policy?
We must make our commitments to the hotels, bus company and tours, etc several months in advance. Thus it will be necessary to know as soon as possible those who wish to take a tour. A 50% deposit is required upon booking. Final payment is due 90 days prior to the tour date. Deposits are non-refundable 90 days prior to your tour date. However, if a refund is requested more than 90 days prior to the tour date, this can be accommodated, minus a $150.00CDN administration fee. Refunds can not be given for any fees associated with credit card processing charges.
What is included in the price?
Everything is included in the price of the tour with the exception of meals, extra sight-seeing tours, etc. The price includes hotel shuttles, bus transportation, all accommodations, 2 boat cruises (excluding the optional cruises) and other items on the itinerary.
Are children welcome?
Yes, of course! Children are more than welcome on our tours. Parents and guardians are responsible for their children and asked to supervise them AT ALL TIMES for their safety and the safety of others.
Meals on the tour
Most meals are not included on the tour, with the exception of a few breakfasts and two lunches. In making your plans it has been a general rule to expect to average about $50USD per person per day.
What about insurance?
Hospital and Medical Insurance while traveling in the United States is a MUST! You are responsible to ensure you have adequate coverage. If you would like travel insurance, please see your bank or insurance broker.
Payments for the tour
A 50% deposit is required to confirm your reservation. Payments can be made by e-transfer or cheque for Canadian residents. All guests may choose to pay by Visa or Master Card – please note a bank service fee of aprox 2.5% will be added.
Everyone traveling to the United States is required by Federal Law to have a valid passport. Please make sure your passport is up to date and the expiration date is more than 3 months past your tour date.